Digitize customer readings
Move tank measurements out of notebooks, spreadsheets, and message threads into one dated customer tank record.
Existing Pebble use-case image: tank monitoring beside outdoor storage.
For water suppliers, the picture is simple: a customer tank becomes visible before the truck is needed urgently. That visibility can support better refill timing, better customer conversations, and fewer last-minute dispatches.
A supplier program is strongest when it reduces pressure for the office, improves delivery planning for the truck, and gives the customer confidence that someone can see the tank before it becomes a crisis.
Gets earlier refill signals instead of only urgent phone calls.
Can be sent with better priority context and fewer surprise emergencies.
Feels supported because tank status can be shared before water runs out.
Can turn monitoring into a service advantage and retention tool.
Customers who already measure with a stick, ruler, gauge, or visual check can enter dated readings and share selected tanks with the supplier. That creates useful refill context now and a ready-made operating history for automatic monitoring later.
Move tank measurements out of notebooks, spreadsheets, and message threads into one dated customer tank record.
Periodic shared readings give dispatchers more context before the customer reaches the emergency-call stage.
Record the delivery date and resulting tank status so the customer and supplier have a shared reference for follow-up and reconciliation.
Use the manual history to identify frequent emergencies, remote tanks, high consumption, and accounts that should be automated first.
The customer, caretaker, or driver records the current tank level.
The customer grants the supplier controlled access to the selected tank.
Pebble is installed first where automatic readings will create the most value.
Begin with 3–5 customers who create the most refill pressure. Prove the shared-reading workflow now, then automate the strongest candidates as devices become available.
Manual tank measurements support operational visibility and delivery reconciliation. They do not replace a certified delivery meter or supplier invoice.
Adjust the number of shared tanks, avoided unnecessary deliveries, emergency deliveries prevented, and costs. The goal is not a perfect forecast; it is a practical business case using your own numbers.
Conservative is intentionally harder to overstate.
A top-off, check trip, or poorly timed delivery avoided because tank status is visible.
This estimate reflects supplier-side value from fewer unnecessary deliveries and fewer emergency refill events.
This is an estimate. Use your own numbers for best accuracy.
Start with a few shared customer tanks, prove the workflow, then expand to route planning and supplier programs.